Call Center Scheduling Specialist

As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI. Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

The Scheduling Specialist will be responsible for supporting the Customer Service Operations Department in a variety of functions including workforce planning and scheduling, processing agent time off requests and schedule changes, scheduling trainings and meetings, as well as gathering of statistics for management. This position requires exceptional analytical thinking and attention to detail.  

AWARDS: 

·         Star Tribune’s Top 150 Workplaces

·         St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Discretionary Bonus

·         Room for growth and advancement

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs

·         No weekends

As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI. Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

PCI is seeking motivated and upbeat applicants to fit our unique culture and fun environment. The Regulatory Affairs Associate is responsible for providing administrative and compliance support to the maintenance of state and federal regulatory compliance. Responsibilities include:

·         Collect, organize & analyze records, reports, and other relevant documentation for examination

·         Responding to service of process in accordance with department procedures

·         Draft appropriate responses to consumer complaints using department approved templates by mail or electronically

·         Note consumer accounts, departmental tracking systems and other similar systems regarding actions taken in response to complaint in accordance with departmental procedure

AWARDS: 

·         Star Tribune’s Top 150 Workplaces

·         St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Room for growth and advancement

·         Discretionary Bonus

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs

Join our team for a Positive and Customer-Centered Collections position.

As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI. Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

PCI is looking for Customer Centered Collections Agents that are determined to provide quality customer service by assisting our customers who have fallen behind on their accounts.

·         Unlike the aggressive approach many agencies use, Preferred Credit, Inc. prides itself on giving a positive experience to all our customers.

·         We are empathetic to all situations and rely on solution-based results rather than being driven by sales.

·         We have a first party advantage, being that all our financing originates in-house

·         We work on building rapport and relationships in order to solve problems while giving our customers dignity and options.

·         We understand your career goals and offer paid training as well as a growth opportunity.

AWARDS: 

·         Star Tribune’s Top 150 Workplaces

·         St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Flexible Scheduling

·         Room for growth and advancement

·         Up to $2.50/hour shift differential for evenings and weekends

·         Discretionary Bonus

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs

As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI. Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

PCI is seeking motivated and upbeat applicants to fit our unique culture and fun environment. As a Customer Service Agent, you will use your upbeat attitude and motivation to ensure a positive customer experience when answering calls and client questions. The Customer Service Agent will also take in credit applications and build relationships with our clients.

AWARDS: 

·         Star Tribune’s Top 150 Workplaces

·         St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Flexible Scheduling

·         Room for growth and advancement

·         Up to $2.50/hour shift differential for evenings and weekends

·         Discretionary Bonus

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs

Join our team for a Positive and Customer-Centered Collections position.

¿Habla Español? –  As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI.

Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

PCI is looking for Customer Centered Collections Agents that are determined to provide quality customer service by assisting our customers who have fallen behind on their accounts.

·         Unlike the aggressive approach many agencies use, Preferred Credit, Inc. prides itself on giving a positive experience to all our customers.

·         We are empathetic to all situations and rely on solution-based results rather than being driven by sales.

·         We have a first party advantage, being that all our financing originates in-house

·         We work on building rapport and relationships in order to solve problems while giving our customers dignity and options.

·         We understand your career goals and offer paid training as well as a growth opportunity.

AWARDS: 

·         Star Tribune’s Top 150 Workplaces

·         St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Flexible Scheduling

·         Room for growth and advancement

·         Up to $2.50/hour shift differential for evenings and weekends

·         Discretionary Bonus

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs

¿Habla Español? –  As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI. Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

PCI is seeking motivated and upbeat applicants to fit our unique culture and fun environment. As a Bilingual Customer Service Agent, you will use your upbeat attitude and motivation to ensure a positive customer experience when answering calls and client questions. The Bilingual Call Center Representative will also take in credit applications and build relationships with our clients. Applicants must have the ability to work Tuesday-Friday, 2pm-11pm, and Saturdays 11am-8pm.

AWARDS: 

·          Star Tribune’s Top 150 Workplaces

·          St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Flexible Scheduling

·         Room for growth and advancement

·         Up to $2.50/hour shift differential for evenings and weekends

·         Discretionary Bonus

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs

¿Habla Español? –  As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI. Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.

PCI is seeking motivated and upbeat applicants to fit our unique culture and fun environment. As a Bilingual Customer Service Agent, you will use your upbeat attitude and motivation to ensure a positive customer experience when answering calls and client questions. The Bilingual Customer Service Agent will also take in credit applications and build relationships with our clients. Applicants must have the ability work either 7am-4pm or 9am-6pm M-F, and every third weekend.

AWARDS: 

·         Star Tribune’s Top 150 Workplaces

·         St. Cloud Chamber of Commerce’s ‘Diversity Award’

·         Better Business Bureau’s Torch Award for Ethics

BENEFITS: 

·         Competitive Standard Benefits

·         Flexible Scheduling

·         Room for growth and advancement

·         Up to $2.50/hour shift differential for evenings and weekends

·         Discretionary Bonus

·         Student Loan benefit

·         Scholarship and Tuition Reimbursement programs