Join our team for a Positive and Customer-Centered Collections position.
¿Habla Español? – As a company that understands the importance of work-life balance and a positive work environment, we value flexibility and motivation within the workplace. We understand the importance of education and family and make it a priority to work with you and your schedule as an employee of PCI.
Gone are the days of the dark and dingy workplace. PCI provides a positive work environment by ensuring a bright, clean, technology-forward space to enhance employee morale and on the phone customer interaction.
PCI is looking for Customer Centered Collections Agents that are determined to provide quality customer service by assisting our customers who have fallen behind on their accounts.
· Unlike the aggressive approach many agencies use, Preferred Credit, Inc. prides itself on giving a positive experience to all our customers.
· We are empathetic to all situations and rely on solution-based results rather than being driven by sales.
· We have a first party advantage, being that all our financing originates in-house
· We work on building rapport and relationships in order to solve problems while giving our customers dignity and options.
· We understand your career goals and offer paid training as well as a growth opportunity.
AWARDS:
· Star Tribune’s Top 150 Workplaces
· St. Cloud Chamber of Commerce’s ‘Diversity Award’
· Better Business Bureau’s Torch Award for Ethics
BENEFITS:
· Competitive Standard Benefits
· Flexible Scheduling
· Room for growth and advancement
· Up to $2.50/hour shift differential for evenings and weekends
· Discretionary Bonus
· Student Loan benefit
· Scholarship and Tuition Reimbursement programs